Privacy Policy

FREEMAN® BEAUTY, LLC ONLINE PRIVACY POLICY AND COOKIE POLICY

Last Updated and Effective:  September 1, 2017

 

Commitment to Privacy

Freeman® Beauty (“Freeman® Beauty”) offers and maintains this website, located at www.freemanbeauty.com, including all of its subdomains and subparts (collectively, “our website”). Freeman® Beauty respects the privacy of everyone who visits our website. Our Privacy Policy is an extension of our commitment to combine the highest-quality products and services with the highest level of integrity in dealing with our customers and website users. This policy was developed to inform visitors to our website about how Freeman® Beauty handles and uses personally identifiable information. Privacy is important; we hope you take the time to read this Privacy Policy carefully. BY USING THIS WEBSITE YOU AGREE TO THE TERMS AND CONDITIONS OF USE AS WELL AS THE TERMS OF THIS PRIVACY POLICY.

If you have questions about this Privacy Policy, Freeman® Beauty’s  information practices, or your dealings with Freeman® Beauty, please email us at info@freemanbeauty.com, or through Freeman® Beauty, LLC, P.O. Box 667, Beverly Hills, California 90213.

 

Collection Of Your Information

When you visit our website, you may provide us with two types of information: (1) personally identifiable information that you voluntarily disclose so that we may provide information to you, such as when you register for an account or submit information needed to receive notifications; and (2) website use information collected automatically as you browse our website.  By using our website or allowing someone to use our website on your behalf, you are consenting to our collection, use, disclosure, transfer, storage, retention, and eventual destruction in accordance with this Privacy Policy of any personally identifiable information or other information received by us as a result of such use.

 

Personally Identifiable Information

Freeman® Beauty may collect personally identifiable information about you including, without limitation, your name, address, telephone number, and e-mail address.  If you choose to correspond with us through email, we may retain the content of your email messages, together with your email address, and our responses.

 

Website Use Information

We also collect certain data automatically that is sent to us from the computer, mobile device, and/or browser through which you access our website (“Automatic Data”).  This Automatic Data includes, without limitation, your device’s Internet Protocol (“IP”) address, browser type, browser version, statistics on your activities on our website (such as the date and time of visits, the pages viewed, time spent at our website), information about how you came to our website, and data collected through Cookies, Web Logs, or other similar technologies discussed in more detail in our Cookie Policy.  Much of this Automatic Data is not personally identifiable information.  However, when you register for our website or otherwise submit personally identifiable information to us, we may associate this Automatic Data with your personally identifiable information.  At such time, we will treat any such combined data as personally identifiable information until such time as it can no longer be associated with you or used to identify you.

 

Use Of Your Information

Broadly speaking, we use personally identifiable information for the purpose for which you provided it.  If you send us an email, we may use your email address and other information you submit to provide customer service to you.

We may also use your personally identifiable information or Automatic Data to administer our internal business activities, such as to design and arrange our website in the most user-friendly manner and to continually improve our website to better meet the needs of our customers and prospective customers, to better understand visitors to our website, to manage customer accounts, to provide customer service, or to make available other products and services to our customers and prospective customers.

If you choose to receive email from Freeman® Beauty, we may use your personally identifiable information to send you information and updates about Freeman® Beauty cosmetic products, tips, and giveaways, as well as changes to our website, new services, and special offers we think you will find valuable.  We will do this only with your permission if you have opted into our newsletter list.

You may notify us at any time of your desire not to receive these communications, or opt-out, by clicking on a response box when you receive such an offer or by emailing your request to unsubscribe to:  info@freemanbeauty.com.

 

Disclosure Of Your Information

No Sale of Your Information

We are not in the business of selling your personally identifiable information.  We consider this information to be a vital part of our relationship with you.  Therefore, we will not sell your personally identifiable information to third parties, including third party advertisers.  There are, however, certain circumstances in which we may disclose, transfer, or share your personally identifiable information with certain third parties without further notice to you, as set forth below.

 

Sharing Information With Parent Companies, Subsidiaries, And Affiliates

We may share your personally identifiable information with our parent companies, subsidiaries, and/or affiliates for purposes consistent with this Privacy Policy.  Our parent companies, subsidiaries, and affiliates will be bound to maintain your personally identifiable information in accordance with this Privacy Policy.

 

Sharing Information With Successors

As we develop our business, we might sell or buy businesses or assets.  In the event of a corporate sale, merger, reorganization, dissolution, or similar event, personally identifiable information may be part of the transferred assets.  You acknowledge and agree that any successor to or acquirer of Freeman® Beauty (or its assets) will continue to have the right to use your personally identifiable information and other information in accordance with the terms of this Privacy Policy.

 

Sharing Information With Agents, Consultants, and Related Third Parties

We, like many businesses, sometimes engage other companies to perform certain business-related functions.  These companies may include marketing agencies, database service providers, backup and disaster recovery service providers, email service providers, payment processors, and others.  When we engage another company to perform such functions, we may provide it with personally identifiable information, Automatic Data, or aggregate information about our customers, sales, website traffic patterns, and related website information in connection with its performance of such functions.  However, Freeman® Beauty does not collect or store credit card information or internet protocol addresses directly; rather, we employ a third party payment processor who collects, stores, and uses such information.  We take measures to select product or service providers that are responsible and afford privacy protections to their customers, such as those that comply with the Payment Card Industry Data Security Standards.  However, we cannot make any representations or assurances about the practices and policies of these third party companies.

 

Sharing Information with Strategic Partners

We may enter into strategic marketing alliances or partnerships with third parties for the purpose of providing you with information regarding products and services that we think will be of interest to you.  In these circumstances, Freeman® Beauty may communicate with you on behalf of a strategic partner, but strategic partners will not be given access to your personally identifiable information.  In connection with strategic marketing alliances or partnerships, we will retain all ownership rights to the personally identifiable and other information, and we will not share your personally identifiable information.

 

Sharing Information Through Social Media

We work with third parties, including social media sites like Facebook, YouTube, Instagram, Pinterest, and Google+, and with application developers who specialize in social commerce so you can connect to Freeman® Beauty through your social networks. All of these companies operate Third Party Sites, as defined in section 8. We provide access to our website by third parties and business partners so we can generate interest in our products and services among members of your social networks and to allow you to share your interests with friends in your network.

If you use features made available on our website by a third party social media site, your personally identifiable information may be collected or shared by us or by the third party.  We consider information collected or shared through any such social media features as public information because the third party social media sites made it publicly available.  If you do not want us to be able to access information about you from Third Party Sites, you must instruct the Third Party Sites not to share the information with us.  Freeman® Beauty does not control how these third parties use information collected from or about you, so be sure to review the privacy policies and privacy settings on your social media sites to make sure you understand the information they are sharing. If you do not want a Third Party Site to share information about you, you must contact that site and determine whether it gives you the opportunity to opt out of sharing such information.  We do identify any areas on the website where you may share information via third parties, such as social media sites.

We use features on third party social media sites that allow you to express opinions about products, services, or your interests and purchase our products.  Those Third Party Sites may collect or register your views (including whether you liked or purchased a product) and make those views available to Freeman® Beauty and on public portions of the Third Party Sites.  You can avoid such collection and use of your personally identifiable information by declining to buy products through Third Party Sites or to express your views on Third Party Sites.  Third Party Sites may also give you the option to limit such data collection and disclosure in the privacy settings on their sites.  Freeman® Beauty reserves its right not to display your personally identifiable information or content on our social media accounts and our website, even if you express an opinion about our products or consent to our use of such information or content.  We reserve the right to remove personally identifiable or other information of any person for any reason.  We may also remove from our social media accounts and website, in our sole discretion, any product offering or any photo or product description.

 

Legally Compelled Disclosure of Information

We may disclose your personally identifiable information if required to do so by law (including, without limitation, responding to a subpoena or request from law enforcement, a court, or a government agency) or in the good faith belief that such action is necessary to (a) comply with a legal obligation; (b) protect or defend our rights, interests or property, or that of third parties; (c) prevent or investigate possible wrongdoing in connection with our website; (d) act in urgent circumstances to protect the personal safety of users of our website or the public; or (e) protect against legal liability.

 

Your Choices About Use and Disclosure Of Your Information

People have different privacy concerns.  Our goal is to be clear about what information we collect so that you can make meaningful choices about how it is used.  You may choose to limit the personally identifiable information you submit to us by merely browsing our website without providing your name or other information.  If you do decide not to provide us with your personally identifiable information, you may not be able to use certain functionalities of our website.  To open an account, for example, you must provide your name and email address.

Alternatively, you may choose to opt in or out of specific uses of your personally identifiable information. If you have registered to receive emails from us, you can opt-out at any time by clicking on the “Unsubscribe” link at the bottom of any such email or by sending a request to unsubscribe by emailing your request to info@freemanbeauty.com.  Even after you opt out of all electronic communications, we will retain your personally identifiable information according to this Privacy Policy, but we will no longer use it to contact you.

 

Storage of Your Information

We may store personally identifiable information itself or such information may be stored by third parties to whom we have transferred it in accordance with this Privacy Policy.  We take what we believe to be reasonable steps to protect the personally identifiably information collected via our website from loss, misuse, unauthorized access, inadvertent disclosure, alteration, and destruction.  However, no network, server, database, or Internet or e-mail transmission is ever fully secure or error free.  Therefore, you should take special care in deciding what information you send to us electronically.  Please keep this in mind when disclosing any personally identifiable information.

 

Accessing and Correcting Your Information

If you have registered for an account on our website, you may access and update some of your personally identifiable information being stored by us by logging in and visiting the My Account page.  You may also request access to all of your personally identifiable information that we collect online and maintain by emailing us at info@freemanbeauty.com.  If you have not registered for an account on our website, you may create one by signing up, which will give you access to update some of your personally identifiable information directly.  We will take reasonable steps to respond to requests relating to personally identifiable information within thirty (30) days, however, we may reject requests that we find to be unreasonable (i.e., require disproportionate efforts or material changes to our information systems), impractical, or abusive (i.e., repetitive requests, requests made in bad faith, requests that would compromise third party information).

 

Information Retention

We may retain your personally identifiable information as long as you continue to use the Site. You may close your account by contacting us. However, we may retain personally identifiable information for an additional period as is permitted or required under applicable laws. Even if we delete your personally identifiable information, it may persist on backup or archival media for an additional period of time.

 

Evaluation of Information Protection Practices

 

This Privacy Policy is periodically reviewed for compliance with legal requirements and corporate policies and procedures governing the security, confidentiality, and quality of our information.  The effective date of this version of the Privacy Policy can be seen on top of this page (under the main headline).

 

Cookies, Web Logs, And Similar Technologies

Please refer to our Cookie Policy, which is hereby incorporated by reference into this Privacy Policy, for more information about our use of these technologies.

 

Exclusions

Third Party Links

Our website may contain links to other websites not operated or controlled by us (the “Third Party Sites”).  These links are provided solely as pointers to information on topics that may be useful to the users of our website.  This Privacy Policy applies only to our website.  The policies and procedures we describe here do not apply to the Third Party Sites.  The links from our website do not imply that we endorse or have reviewed the Third Party Sites.  We are not responsible for the practices employed by the Third Party Sites linked to or from our website nor the information or content contained in those sites.  We suggest contacting those sites directly for information on their privacy policies.

 

Non-Personal Data

When you interact with our website, we may also collect non-personal data.  The limitations and requirements in this Privacy Policy on our collection, use, disclosure, transfer, and storage/retention of personally identifiable information do not apply to non-personal data.  The non-personal data we collect, including, without limitation, Automatic Data, domain names of your Internet Service Provider, your approximate geographic location, a record of your usage of our website, the time of your usage, and aggregated personally identifiable information, but only to the extent the foregoing cannot be used to specifically identify you.  However, if we combine non-personal data with personally identifiable information, we will treat the combined data as personally identifiable information.

 

Aggregated Personal Data

In an ongoing effort to better understand and serve visitors to our website, we may conduct research on our customer demographics, interests, and behavior based on personally identifiable information and other information we have collected.  This research may be compiled and analyzed on an aggregate basis and this aggregate information does not identify you personally and therefore is considered and treated as non-personal data under this Privacy Policy.

 

Children

Freeman® Beauty does not knowingly or intentionally collect any personally identifiable information from children under the age of thirteen (13), and our website is neither directed nor targeted to children under thirteen (13) years of age.  If you are under the age of thirteen (13), please do not submit any personally identifiable information through our website.  We strongly encourage parents and legal guardians to monitor their children’s use of the Internet and help enforce our Privacy Policy by instructing their children to never provide personally identifiable information through our website without your permission.  If you have reason to believe that a child under the age of thirteen (13) has provided personally identifiable information to us through our website, please contact us at info@freemanbeauty.com, and we will use reasonable efforts to delete such personally identifiable information from our website and our files.

 

International Privacy Laws

If you are visiting our website from outside the United States, please be aware that you are sending information (including personally identifiable information) to the United States where our servers are located.  That information may then be transferred within the United States or back out of the United States depending on the type of information and how it is stored by us.  We will hold and process your personally identifiable information in accordance with privacy laws in the United States and this Privacy Policy.  Please note that privacy laws in the United States may not be the same as, and in some cases may be less protective than, privacy laws in your country, and while in the United States personally identifiable information may be subject to lawful access requests by government agencies.

 

Changes to this Privacy Policy

Our website and our business may change from time to time.  As a result, it may be necessary for us to make changes to this Privacy Policy.  Freeman® Beauty reserves the right, in its sole discretion, to modify or supplement this Privacy Policy at any time.  If a material change to the terms of this Privacy Policy is made, Freeman® Beauty will post a notice on its homepage and a link to the new policy.  Modifications will be effective thirty (30) days following the date of posting such a notice or such other date as is communicated in the notice.  Your continued use of our website following the effectiveness of any modifications to this Privacy Policy constitutes acceptance of those modifications.  If any modification to this Privacy Policy is not acceptable to you, you should cease accessing, browsing, or otherwise using our website and contact us via the procedure described in the dispute resolution section of our Terms and Conditions.

 

Dispute Resolution

If you have a complaint about Freeman® Beauty’s privacy practices, we will take reasonable steps to work with you to attempt to resolve your complaint under the arbitration procedures described in the dispute resolution section of our Terms and Conditions.  BY USING OUR WEBSITE OR PARTICIPATING IN THE DATABASE, WE EACH AGREE TO SETTLE DISPUTES ONLY BY ARBITRATION, INSTEAD OF SUING IN COURT (EXCEPT CERTAIN SMALL CLAIMS).  THE RULES IN ARBITRATION ARE DIFFERENT.  THERE IS NO JUDGE OR JURY, AND REVIEW IS LIMITED, BUT AN ARBITRATOR CAN AWARD THE SAME DAMAGES AND RELIEF, AND MUST HONOR THE SAME LIMITATIONS STATED IN THE AGREEMENT, AS A COURT WOULD.  You must first send us a notice of your complaint that includes a written statement of your name, address, and contact information, the facts giving rise to your complaint, and the relief you are requesting (the “Dispute Notice”).  The Dispute Notice must be addressed to:  Freeman® Beauty, LLC, P.O. Box 667, Beverly Hills, California 90213, Attn: Customer Service, and sent by certified mail as described in the dispute resolution section of our Terms and Conditions.  If you do not reach an agreement with us to resolve your privacy complaint within sixty (60) days after the Dispute Notice is received, you may commence an arbitration proceeding under the dispute resolution section of our website’s Terms and Conditions.

 

Acceptance Of These Terms

By using our website, you agree to this Privacy Policy and the Terms and Conditions which are posted on our website.  If you do not so agree, please do not use our website.  If Freeman® Beauty changes this Privacy Policy or the Terms and Conditions, your continued use of our website following the posting of such changes will signify your acceptance of those changes.  By providing personally identifiable information to Freeman® Beauty, you fully and unambiguously consent to the collection and processing of your information throughout the world, including, without limitation, in the United States and in other countries that may be considered as having different or less than adequate protection for your personally identifiable information.

 

FREEMAN® BEAUTY, LLC COOKIE POLICY

This Cookie Policy sets forth our policy with respect to information, including information that can be associated with a specific person and could be used to identify that person (“personally identifiable information”), that is collected from visitors to our website through cookies, web logs, and other similar technologies.

 

Incorporation By Reference

Please also refer to our Privacy Policy, into which this Cookie Policy is incorporated by reference, which sets forth our policy with respect to the collection, use, disclosure, transfer, and storage of information, including personally identifiable information, which is collected from visitors to and users of our website.  Nothing in this Cookie Policy shall be deemed to modify, waive, amend, or rescind any other term of the Privacy Policy.

 

Consent

By using our website, you are consenting to the use of the technologies described in this Cookie Policy to collect both personally identifiable information and non-personal data, and to the storage of information, including personally identifiable information, on your device or web browser, as described in this Cookie Policy.

 

What are cookies?

Cookies

A cookie is a piece of information that is placed on your web browser when you access and/or use a website, and that stores text and can later be read back by the website or third party websites.  Cookies are used to recognize your browser and you as a unique visitor to the website.  Cookies can remember what information a user accesses on one webpage to simplify subsequent interactions with that website by the same user or to use the information to streamline the user’s transactions on related webpages.  This makes it easier for a user to move from one webpage to another and to complete commercial transactions over the Internet.  Cookies should make your online experience easier and more personalized.

 

How can I manage cookies?

Cookies may be session cookies (i.e., last only for one browser session) or persistent cookies (i.e., continue on your browser until they are affirmatively deleted). You can manage cookies through your web browser’s option settings and through those settings you may be able to (a) receive notifications when you are receiving new cookies; (b) disable cookies; and (c) delete cookies.  Please refer to your web browser’s help section for information on how to do this.

 

What does Freeman use these technologies for?

Essential Uses

We use these technologies in a way that is essential for the operation of our website or parts of our website.  For example, we may use cookies to determine where to route your traffic to effectively distribute our website workload across numerous servers.  Web server logs allow us to count how many people visit our website and evaluate our website’s visitor capacity.

 

Performance/Analytics

We use these technologies to monitor our website and analyze how you use our website.  We may place cookies that allow us to measure the time of your requests to our servers and our responses, test new features, record statistics about site usage, track your activities on our website, and/or track the places from which you come to our website.  We may also use third party cookies to collect information about visitor behavior on our website for these Performance/Analytics purposes.

 

Functionality

We use these technologies to allow us to provide certain functionality on our website and to remember your preferences.  For instance, cookies allow Freeman to track your order history and returns, auto-populate shipping and billing addresses, and give you access to features such as a “Wish List.”

 

Advertising (including behavioral/interest based advertising)

In the future, we may use these technologies to deliver focused online banner advertisements to you both on and off our website.  By using these technologies, we hope to better tailor these advertisements to your interests.  Sometimes this is called online behavioral, interest based, or retargeted advertising.  Many of the third party technologies that enable this advertising participate in voluntary frameworks that allow you to opt-out.

Third party service providers include Adroll, Rubicon, Google, Media Math, Perfect Audience, Quantcast, Retargeter, and Yahoo!, among others.  You can control your preferences directly with each of these third party service providers.

 

Does anybody else use these technologies on your services?

Most of the cookies and other technologies described above on our website are set by us (aka “first party cookies”) or are used in connection with our website and set by third party service providers at our direction (“Third Party Cookies”).  We may use Third Party Cookies with respect to each of the uses set forth above.

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