Last Updated and Effective: September 1, 2017
Commitment to Privacy
Collection Of Your Information
Personally Identifiable Information
Freeman® Beauty may collect personally identifiable information about you including, without limitation, your name, address, telephone number, and e-mail address. If you choose to correspond with us through email, we may retain the content of your email messages, together with your email address, and our responses.
Website Use Information
Use Of Your Information
Broadly speaking, we use personally identifiable information for the purpose for which you provided it. If you send us an email, we may use your email address and other information you submit to provide customer service to you.
We may also use your personally identifiable information or Automatic Data to administer our internal business activities, such as to design and arrange our website in the most user-friendly manner and to continually improve our website to better meet the needs of our customers and prospective customers, to better understand visitors to our website, to manage customer accounts, to provide customer service, or to make available other products and services to our customers and prospective customers.
If you choose to receive email from Freeman® Beauty, we may use your personally identifiable information to send you information and updates about Freeman® Beauty cosmetic products, tips, and giveaways, as well as changes to our website, new services, and special offers we think you will find valuable. We will do this only with your permission if you have opted into our newsletter list.
You may notify us at any time of your desire not to receive these communications, or opt-out, by clicking on a response box when you receive such an offer or by emailing your request to unsubscribe to: [email protected].
Disclosure Of Your Information
No Sale of Your Information
We are not in the business of selling your personally identifiable information. We consider this information to be a vital part of our relationship with you. Therefore, we will not sell your personally identifiable information to third parties, including third party advertisers. There are, however, certain circumstances in which we may disclose, transfer, or share your personally identifiable information with certain third parties without further notice to you, as set forth below.
Sharing Information With Parent Companies, Subsidiaries, And Affiliates
Sharing Information With Successors
Sharing Information With Agents, Consultants, and Related Third Parties
We, like many businesses, sometimes engage other companies to perform certain business-related functions. These companies may include marketing agencies, database service providers, backup and disaster recovery service providers, email service providers, payment processors, and others. When we engage another company to perform such functions, we may provide it with personally identifiable information, Automatic Data, or aggregate information about our customers, sales, website traffic patterns, and related website information in connection with its performance of such functions. However, Freeman® Beauty does not collect or store credit card information or internet protocol addresses directly; rather, we employ a third party payment processor who collects, stores, and uses such information. We take measures to select product or service providers that are responsible and afford privacy protections to their customers, such as those that comply with the Payment Card Industry Data Security Standards. However, we cannot make any representations or assurances about the practices and policies of these third party companies.
Sharing Information with Strategic Partners
We may enter into strategic marketing alliances or partnerships with third parties for the purpose of providing you with information regarding products and services that we think will be of interest to you. In these circumstances, Freeman® Beauty may communicate with you on behalf of a strategic partner, but strategic partners will not be given access to your personally identifiable information. In connection with strategic marketing alliances or partnerships, we will retain all ownership rights to the personally identifiable and other information, and we will not share your personally identifiable information.
Sharing Information Through Social Media
We work with third parties, including social media sites like Facebook, YouTube, Instagram, Pinterest, and Google+, and with application developers who specialize in social commerce so you can connect to Freeman® Beauty through your social networks. All of these companies operate Third Party Sites, as defined in section 8. We provide access to our website by third parties and business partners so we can generate interest in our products and services among members of your social networks and to allow you to share your interests with friends in your network.
If you use features made available on our website by a third party social media site, your personally identifiable information may be collected or shared by us or by the third party. We consider information collected or shared through any such social media features as public information because the third party social media sites made it publicly available. If you do not want us to be able to access information about you from Third Party Sites, you must instruct the Third Party Sites not to share the information with us. Freeman® Beauty does not control how these third parties use information collected from or about you, so be sure to review the privacy policies and privacy settings on your social media sites to make sure you understand the information they are sharing. If you do not want a Third Party Site to share information about you, you must contact that site and determine whether it gives you the opportunity to opt out of sharing such information. We do identify any areas on the website where you may share information via third parties, such as social media sites.
We use features on third party social media sites that allow you to express opinions about products, services, or your interests and purchase our products. Those Third Party Sites may collect or register your views (including whether you liked or purchased a product) and make those views available to Freeman® Beauty and on public portions of the Third Party Sites. You can avoid such collection and use of your personally identifiable information by declining to buy products through Third Party Sites or to express your views on Third Party Sites. Third Party Sites may also give you the option to limit such data collection and disclosure in the privacy settings on their sites. Freeman® Beauty reserves its right not to display your personally identifiable information or content on our social media accounts and our website, even if you express an opinion about our products or consent to our use of such information or content. We reserve the right to remove personally identifiable or other information of any person for any reason. We may also remove from our social media accounts and website, in our sole discretion, any product offering or any photo or product description.
Legally Compelled Disclosure of Information
We may disclose your personally identifiable information if required to do so by law (including, without limitation, responding to a subpoena or request from law enforcement, a court, or a government agency) or in the good faith belief that such action is necessary to (a) comply with a legal obligation; (b) protect or defend our rights, interests or property, or that of third parties; (c) prevent or investigate possible wrongdoing in connection with our website; (d) act in urgent circumstances to protect the personal safety of users of our website or the public; or (e) protect against legal liability.
Your Choices About Use and Disclosure Of Your Information
People have different privacy concerns. Our goal is to be clear about what information we collect so that you can make meaningful choices about how it is used. You may choose to limit the personally identifiable information you submit to us by merely browsing our website without providing your name or other information. If you do decide not to provide us with your personally identifiable information, you may not be able to use certain functionalities of our website. To open an account, for example, you must provide your name and email address.
Storage of Your Information
Accessing and Correcting Your Information
If you have registered for an account on our website, you may access and update some of your personally identifiable information being stored by us by logging in and visiting the My Account page. You may also request access to all of your personally identifiable information that we collect online and maintain by emailing us at [email protected] If you have not registered for an account on our website, you may create one by signing up, which will give you access to update some of your personally identifiable information directly. We will take reasonable steps to respond to requests relating to personally identifiable information within thirty (30) days, however, we may reject requests that we find to be unreasonable (i.e., require disproportionate efforts or material changes to our information systems), impractical, or abusive (i.e., repetitive requests, requests made in bad faith, requests that would compromise third party information).
We may retain your personally identifiable information as long as you continue to use the Site. You may close your account by contacting us. However, we may retain personally identifiable information for an additional period as is permitted or required under applicable laws. Even if we delete your personally identifiable information, it may persist on backup or archival media for an additional period of time.
Evaluation of Information Protection Practices
Cookies, Web Logs, And Similar Technologies
Third Party Links
Aggregated Personal Data
International Privacy Laws
If you have a complaint about Freeman® Beauty’s privacy practices, we will take reasonable steps to work with you to attempt to resolve your complaint under the arbitration procedures described in the dispute resolution section of our Terms and Conditions. BY USING OUR WEBSITE OR PARTICIPATING IN THE DATABASE, WE EACH AGREE TO SETTLE DISPUTES ONLY BY ARBITRATION, INSTEAD OF SUING IN COURT (EXCEPT CERTAIN SMALL CLAIMS). THE RULES IN ARBITRATION ARE DIFFERENT. THERE IS NO JUDGE OR JURY, AND REVIEW IS LIMITED, BUT AN ARBITRATOR CAN AWARD THE SAME DAMAGES AND RELIEF, AND MUST HONOR THE SAME LIMITATIONS STATED IN THE AGREEMENT, AS A COURT WOULD. You must first send us a notice of your complaint that includes a written statement of your name, address, and contact information, the facts giving rise to your complaint, and the relief you are requesting (the “Dispute Notice”). The Dispute Notice must be addressed to: Freeman® Beauty, LLC, P.O. Box 667, Beverly Hills, California 90213, Attn: Customer Service, and sent by certified mail as described in the dispute resolution section of our Terms and Conditions. If you do not reach an agreement with us to resolve your privacy complaint within sixty (60) days after the Dispute Notice is received, you may commence an arbitration proceeding under the dispute resolution section of our website’s Terms and Conditions.
Acceptance Of These Terms
Incorporation By Reference
What are cookies?
A cookie is a piece of information that is placed on your web browser when you access and/or use a website, and that stores text and can later be read back by the website or third party websites. Cookies are used to recognize your browser and you as a unique visitor to the website. Cookies can remember what information a user accesses on one webpage to simplify subsequent interactions with that website by the same user or to use the information to streamline the user’s transactions on related webpages. This makes it easier for a user to move from one webpage to another and to complete commercial transactions over the Internet. Cookies should make your online experience easier and more personalized.
How can I manage cookies?
Cookies may be session cookies (i.e., last only for one browser session) or persistent cookies (i.e., continue on your browser until they are affirmatively deleted). You can manage cookies through your web browser’s option settings and through those settings you may be able to (a) receive notifications when you are receiving new cookies; (b) disable cookies; and (c) delete cookies. Please refer to your web browser’s help section for information on how to do this.
What does Freeman use these technologies for?
We use these technologies to monitor our website and analyze how you use our website. We may place cookies that allow us to measure the time of your requests to our servers and our responses, test new features, record statistics about site usage, track your activities on our website, and/or track the places from which you come to our website. We may also use third party cookies to collect information about visitor behavior on our website for these Performance/Analytics purposes.
We use these technologies to allow us to provide certain functionality on our website and to remember your preferences. For instance, cookies allow Freeman to track your order history and returns, auto-populate shipping and billing addresses, and give you access to features such as a “Wish List.”
Advertising (including behavioral/interest based advertising)
In the future, we may use these technologies to deliver focused online banner advertisements to you both on and off our website. By using these technologies, we hope to better tailor these advertisements to your interests. Sometimes this is called online behavioral, interest based, or retargeted advertising. Many of the third party technologies that enable this advertising participate in voluntary frameworks that allow you to opt-out.
Third party service providers include Adroll, Rubicon, Google, Media Math, Perfect Audience, Quantcast, Retargeter, and Yahoo!, among others. You can control your preferences directly with each of these third party service providers.
Does anybody else use these technologies on your services?
Most of the cookies and other technologies described above on our website are set by us (aka “first party cookies”) or are used in connection with our website and set by third party service providers at our direction (“Third Party Cookies”). We may use Third Party Cookies with respect to each of the uses set forth above.